Responsible Gambling
PIN-UP supports responsible gambling and is committed to providing a safe, transparent, and balanced environment for every player. The platform is created for entertainment, but it also encourages users to stay informed, manage their activity, and make thoughtful decisions while playing.
At PIN-UP Casino, player well-being is a priority. Gambling should always remain a form of leisure, not a way to earn income, recover losses, or solve financial problems. That is why PIN-UP encourages users to play consciously, set personal limits, and ask for help if gambling no longer feels like entertainment.
Stay in Control While Gambling
Online gambling should be enjoyable, controlled, and responsible. To keep the experience safe, users are encouraged to follow several important principles before and during play.
Set personal limits before using real money. Decide in advance how much time and money you are comfortable spending, and do not go beyond those limits.
Do not treat gambling as a job or a guaranteed source of profit. Casino games and betting outcomes involve risk, and losses are always possible.
Avoid chasing losses. Trying to win back lost money can lead to emotional decisions, increased spending, and financial stress.
Only gamble with funds you can afford to lose. Money intended for rent, bills, food, education, family needs, or other essential expenses should never be used for gambling.
Monitor your gaming activity. Pay attention to how often you play, how much you spend, and how gambling affects your mood, relationships, work, studies, and daily responsibilities.
Take regular breaks. Pausing your activity can help you stay focused, reduce pressure, and make more balanced decisions.
If you feel that gambling is becoming difficult to manage, contact the PIN-UP support team for assistance.
Self-Exclusion
PIN-UP provides a voluntary self-exclusion option for users who need to take a break from gambling or restrict access to their account.
Self-exclusion allows players to temporarily or permanently block their account for a selected period. Once the restriction is activated, the user will not be able to log in, place bets, play casino games, or use gambling services on the platform until the exclusion period ends or according to the terms of the restriction.
To request self-exclusion, users should contact the PIN-UP support team through live chat on the Website. Support specialists will explain the available options, help select the appropriate restriction period, and guide the user through the process.
After the self-exclusion period has expired, users may contact support to request account reactivation, if such an option is available under the applicable platform rules.
Gambling Addiction Support
If gambling begins to affect your finances, emotional well-being, relationships, work, studies, or daily life, it is important to seek professional help. PIN-UP encourages users to contact trusted organizations that provide support for people experiencing gambling-related difficulties.
GambleAware provides information, prevention tools, and guidance for people who want to understand or reduce gambling-related harm.
GamCare offers practical advice, confidential support, and counselling for individuals affected by problem gambling.
Gamblers Anonymous is an international support community where people with gambling-related problems share experiences and work toward recovery together.
Responsible gambling starts with awareness and self-control. Play only for entertainment, stay within your limits, take breaks when needed, and do not hesitate to ask for support if gambling becomes a problem.